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Our Technicians Make The Difference
Oil Can Henry’s technicians are required
to follow strict standards for a well-groomed,
clean appearance and a positive approach to customers.
The distinctive Gatsby hat and bow-tie and attractive shirt, pants and jacket
support our brand positioning and remind customers that we’re detail-oriented.
As a result, our technicians have developed a well-earned reputation for
friendly, professional attitudes and efficient service.
Our technicians are trained to work together as a professional automotive
service team. They employ a double-check system known as the Command/Echo
to ensure that each step in each service process is precisely completed on
each and every vehicle. One employee calls out the step – the Command – and
the other employee, when he has completed the step, answers – the Echo.
The Command/Echo also assures customers that the service they are receiving
is thorough.
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